GIFT VOUCHERS
AN ALTERNATIVE GIFT TO GIVE TO YOUR LOVED ONES.
GIVE A GIFT VOUCHER TO USE IN THE SAN RUFFINO LAB ONLINE SHOP.
A gift card is a special type of product. Its value can be used as payment for future orders at the online store.
When making an in-store purchase, you can redeem the value of a gift card by entering the unique code at checkout. This code is not case sensitive. Gift cards have a balance that can be used for more than one order.
Gift card balances apply to the total value of an order, which may include taxes and shipping.
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If the available balance on the gift card is greater than or equal to the order total, the customer can click on Complete order .
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If the available balance on the gift card is less than the order total, the customer will be asked to choose a second payment method for the difference before the order is placed.
AN ALTERNATIVE GIFT TO GIVE TO YOUR LOVED ONES.
GIVE A GIFT VOUCHER TO USE IN THE SAN RUFFINO LAB ONLINE SHOP.
A gift card is a special type of product. Its value can be used as payment for future orders at the online store.
When making an in-store purchase, you can redeem the value of a gift card by entering the unique code at checkout. This code is not case sensitive. Gift cards have a balance that can be used for more than one order.
Gift card balances apply to the total value of an order, which may include taxes and shipping.
-
If the available balance on the gift card is greater than or equal to the order total, the customer can click on Complete order .
-
If the available balance on the gift card is less than the order total, the customer will be asked to choose a second payment method for the difference before the order is placed.
FAQ - FREQUENTLY ASKED QUESTIONS
After placing an order, as soon as it is shipped you will receive an email with the tracking number and the link to follow the shipment, schedule it and choose to collect it at a brt fermopoint. You can also log in to your account to monitor the status of your order.
Express shipping with BRT in 24/48 hours. Free for orders over €40, otherwise €3.99. For cash on delivery, a supplement of €2.99. Orders received before 11:30 are shipped the same day.
Yes, just contact our customer service as soon as possible.
Choose conveniently between: Cash on delivery (+€2.99), PayPal, Credit and Debit Cards, Apple Pay, Google Pay or Klarna.
Yes, you can use gift cards or discount codes during the checkout process, in the cart. Make sure you enter the code before finalizing the payment.
To return a product, simply contact our customer service who will guide you through the entire process, the return costs are the customer's responsibility.
We accept returns within 14 days of receiving your order. Items must be unused, in their original packaging and with all tags intact.
Once the return has been received and approved, the refund will be processed within 5-7 business days. The refund will be made to the same payment method used for the purchase, in case of payment on delivery a bank transfer will be made.